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| :: Best Rate Terms and Conditions |
This program is available at participating locations in Ireland and the
United Kingdom offering the FEXCO DCC service. Payment card transactions
will be converted to the currency of the issuing bank at point of sale
by FEXCO's DCC service using a rate of exchange that is equivalent to or
better than that offered by the cardholder's issuing bank, including any
international fees applied by cardholder's card issuer. In the unlikely
event that a cardholder can show they were disadvantaged by choosing to
have their transaction converted at Point of Sale using a FEXCO DCC rate
of exchange, FEXCO DCC will, subject to these terms and conditions,
refund to the cardholder the difference between the price calculated
using the FEXCO DCC rate of exchange used to convert their transaction
and that calculated using the rate of exchange offered by their issuing
bank on the same day. Cardholders wishing to make a claim must:
1.Contact our helpdesk for a claim form. Call 1800 402123 (Ireland) or
0800 838441 (UK) or +353 66 9792021 (outside Ireland & UK). Visit our
website www.FEXCODCC.com to obtain a claim form and for a copy of our
terms and conditions.
2.Complete the claim form as directed, attaching all required evidence,
and return the form to FEXCO DCC within 60 days of the card transaction
to which the claim relates.
A cardholder's sole recourse under FEXCO DCC's Best Rate Guarantee
program is submission of a claim as described herein. It is understood
that any claim or dispute in connection with FEXCO's Best Rate Guarantee
program does not provide a cardholder with the right to initiate a
chargeback in relation to a card transaction. It is further understood
that FEXCO's determination regarding validity of a claim is final. FEXCO
is not responsible for, nor shall it be bound by, any statements or
representations regarding the FEXCO DCC Best Rate Guarantee program made
by any third party. Some credit card issuers may charge a fee for card
usage overseas irrespective of the currency in which the card is
charged. FEXCO DCC's Best Rate Guarantee program does not cover
such fees. The FEXCO DCC Best Rate Guarantee program may be withdrawn at
any time.
The Terms and Conditions of the FEXCO DCC Best Rate Guarantee program
are governed by and construed in accordance with the laws of Republic of
Ireland and any disputes are subject to the jurisdiction of the Irish
courts.
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